1. FAQ - MentorShow
  2. General (EN)
  3. Our answers to your questions

MentorShow - How does it work?

What is MentorShow?

MentorShow offers online courses worthy of Netflix, taught by the most successful French speakers in various fields. Star chefs, artists, top athletes and more. These video courses are 100% exclusive. MentorShow produces the online courses with the various mentors, so that learning is no longer a constraint but a real pleasure.

What is the format of the online courses?

The program for each online course is designed by the mentor. Each online course consists of several pre-recorded videos that you can follow at your own pace, wherever you are. Videos available at any time can be paused and watched as many times as you like.

How long is an online course?

Each online course lasts between 1h30 and 4 hours and is broken down into a number of practical lessons that you can watch over and over again at any time. In addition to the various video lessons, you'll find a wide range of downloadable resources (PDFs) to deepen and complete each online course.

There's plenty of time to finish or rewatch each online lesson.

How long does a lesson last?

Our online courses last between 1h30 and 4 hours. Each course is broken down into several lessons averaging 5 to 25 minutes. However, some lessons are longer, depending on the mentor.

How much time do I have to view my lessons?

You can follow each online course at your own pace. You have unlimited access to each lesson you order individually.

For the Unlimited Pass, which gives you access to all MentorShow online courses and those added later, you have access to all courses until you cancel your subscription.

On which devices can I view my online courses?

You can view your online course on your computer, tablet and smartphone. To make the most of the quality of a Netflix series, for example, we recommend the largest possible screen, i.e. your computer.

To view your different courses online, an internet connection is required.

When does my access to the Unlimited Pass begin?

Your access to the Unlimited Pass begins on the date you subscribe to the Unlimited Pass.

What is included in the registration fee?

For courses ordered individually, your purchase includes unlimited access to each lesson of the course with the mentor you have chosen.

For courses started with the Unlimited Pass, you get unlimited access to every lesson of every online course until you cancel your subscription.

What is the program for each online course?

Once each online course has been publicly announced on MentorShow.com, the course program is available on the mentor's home page in the “Course Program” section.

What happens once an online course has been completed?

Once you've completed your online course, you can view it again at any time.

Can I download the video lessons for each course?

Lessons cannot be downloaded to your computer.

What is your refund policy?

We only want satisfied customers. If you change your mind, we offer a full refund up to 14 days after the date of your purchase on the website.

The refund policy is valid for the purchase of a single course and the Unlimited Pass.

So don't hesitate to sign up at https://mentorshow.com/en#pricing.

Satisfied or your money back for the first 14 days!

If you have any questions or special requests, please don't hesitate to contact us by completing the form available here 😀