Here are the steps to follow to cancel the renewal of your MentorShow Unlimited Pass subscription:
Step 1:
Log in to your MentorShow space via the following url: https: https://app.mentorshow.com/en/auth/signin
Step 2:
Once logged in, you need to go to your account settings. To do this, click on your profile in the top right-hand corner, then on “Subscription”.
Alternatively, click on this link: https: https://app.mentorshow.com/en/app/settings/subscription
Step 3:
Click on “Cancel my subscription” in your subscription section. This will automatically send a request to our customer service department.
Step 4:
Within 1 working day, you will receive an e-mail confirming the cancellation of your subscription renewal.
Please note! Please note that this cancellation request cannot be retroactive (after a renewal).
The 14-day cancellation period applies to new subscriptions only, not to renewals.
If you have any questions or special requests, please do not hesitate to contact us by completing the form available here.